Terms & Conditions

These Terms & Conditions (hereinafter referred to as "Terms", "Agreement", or "T&C") constitute a legally binding agreement between you (the "User", "Player", or "Member") and SC88 (hereinafter referred to as "SC88", "we", "us", or "the Platform"), governing your access to and use of the SC88 website accessible at sc88.casa and all associated services, features, games, and platforms operated thereunder.

SC88 is an online entertainment platform offering casino games, sports betting, live dealer games, and related gaming services primarily to users based in Malaysia. These Terms apply in full force and effect to your use of this Platform. By registering an account, making a deposit, or participating in any game or betting activity on SC88, you unconditionally accept and agree to be legally bound by these Terms in their entirety.

These Terms should be read in conjunction with SC88's Privacy Policy and Responsible Gambling Policy, both of which are incorporated herein by reference and form an integral part of this Agreement.

For the purposes of these Terms, the following definitions shall apply:

To be eligible to register and maintain an account on SC88, you must satisfy all of the following criteria at all times:

• You must be a natural person aged 21 years or older. SC88 strictly prohibits access by minors. Age verification is required as part of the KYC process, and accounts found to belong to persons under 21 will be immediately suspended and any funds returned.
• You must be legally permitted to participate in online gambling activities under the laws and regulations applicable in your jurisdiction of residence.
• You must register using your own true and accurate personal information. The use of false identities, pseudonyms, or another person's details is strictly prohibited.
• You must not be a current or former employee, contractor, or direct family member of an SC88 employee or affiliated entity.
• You must not currently be subject to a self-exclusion order or any other gambling restriction that prohibits your participation on the Platform.
• You must maintain only one (1) active account on SC88. Multiple account registration is a material breach of these Terms and may result in permanent account closure and forfeiture of all balances.

To access SC88's services, you must complete the registration process accurately and in full. During registration, you agree to provide your real name, date of birth, contact details, and any other information reasonably requested by SC88.

SC88 may, at any time and at its sole discretion, require you to complete Know Your Customer (KYC) verification before processing any withdrawal request or lifting account restrictions. KYC documents typically required include:

• Proof of Identity: A valid Malaysian National Identity Card (MyKad), Driver's Licence, or International Passport — with all four corners and all personal details clearly visible.
• Proof of Address: A recent utility bill, bank statement, or official correspondence in your name, dated within three (3) months of the verification request.
• Selfie with ID: A photograph of you holding your identity document, clearly showing both your face and the document simultaneously.

Failure to provide satisfactory KYC documentation within a reasonable period of request may result in temporary restriction of withdrawal privileges or, in persistent cases, account closure. All KYC documents are handled in accordance with SC88's Privacy Policy.

SC88 accepts deposits exclusively in Malaysian Ringgit (MYR / RM). All account balances, wagering activity, and transactions are denominated in MYR. The minimum deposit amount is RM30, unless a specific promotion specifies otherwise.

Accepted deposit methods include but are not limited to:

• Touch 'n Go eWallet
• Boost eWallet
• GrabPay
• DuitNow (real-time bank transfer)
• FPX (Financial Process Exchange) — covering Maybank, CIMB, Public Bank, RHB Bank, Hong Leong Bank, and other participating institutions
• Direct bank transfer to designated SC88 bank accounts

SC88 does not charge processing fees on standard deposits; however, your payment provider or bank may apply its own transaction charges, for which SC88 bears no responsibility. Deposit processing times vary by method — eWallet deposits typically credit within minutes, while bank transfers may take up to one (1) business hour.

You warrant that all funds deposited into your SC88 account are derived from legitimate sources and are not proceeds of criminal activity. SC88 reserves the right to request evidence of fund source as part of its anti-money laundering obligations.

Players may request withdrawal of their Real Money Balance at any time, subject to the following conditions:

• Your account must have completed KYC verification before any withdrawal can be processed.
• The minimum withdrawal amount is RM50, unless specified otherwise for a particular payment method.
• Withdrawals must be made to a payment account registered in the same name as the SC88 account. Third-party payment to another person's account is not permitted.
• Any applicable wagering requirements on bonus funds must be satisfied in full before the related bonus-derived balance may be withdrawn.
• SC88 may place a temporary hold on withdrawal requests for security verification, particularly where the withdrawal amount is unusually large or the account has flagged security indicators.

Indicative withdrawal processing times by method are as follows:

SC88 does not guarantee specific withdrawal timelines as processing may be subject to third-party financial institution schedules, public holidays, or internal compliance review. All stated times are indicative estimates and not contractual commitments.

SC88 offers various promotional incentives to eligible players from time to time, including welcome bonuses, reload bonuses, cashback, free spins, and VIP programme rewards. All bonuses are subject to the specific terms published with each promotion, which shall form part of these Terms when accepted.

General bonus terms applicable across all SC88 promotions unless otherwise stated:

• Bonuses are available to eligible players only. SC88 reserves the right to withdraw or modify any promotion without prior notice.
• Each bonus carries a wagering requirement that must be met before associated winnings may be withdrawn. Wagering requirements are stated clearly on each promotion's detail page.
• Bonuses credited to your account that have not been claimed or used within the stated validity period will expire automatically.
• Unless a promotion explicitly states otherwise, bonus funds and real money funds are kept in separate balances. Real money is wagered first; bonus credit is applied subsequently.
• Only one active bonus may be claimed per promotional period unless stated otherwise. Attempting to claim multiple bonuses concurrently through duplicate accounts or other methods is prohibited.
• SC88 reserves the right to reclaim any bonus — including associated winnings — in cases of suspected bonus abuse, multi-accounting, or violation of promotion-specific terms.
• The migration bonus (up to MYR 588) is subject to separate terms provided at the time of the migration support interaction. Tier-matching is at SC88's sole discretion based on verified documentation from your previous platform.

All games and betting markets available on SC88 are governed by their respective Game Rules, accessible within each game or betting interface. In the event of any conflict between these Terms and specific Game Rules, the Game Rules shall prevail in respect of matters directly related to the conduct of that game.

• All bets are final once confirmed. Bets cannot be cancelled after confirmation except in circumstances expressly permitted by the applicable Game Rules.
• In sports betting, all results are determined by official match results at the conclusion of regular time, unless otherwise specified. Extra time, penalty shootouts, and other post-regulation periods are included only where stated.
• SC88 reserves the right to void bets where there is clear evidence of a pricing error, data feed malfunction, or manifest error on the Platform.
• In the event of a technical failure during a live game or bet, SC88 will apply the relevant Game Rules or, where no applicable rule exists, will act reasonably and in good faith to determine the appropriate outcome.
• Players are responsible for ensuring their bets are placed correctly before confirmation. SC88 bears no responsibility for bets placed in error by the Player.
• Maximum bet limits may apply across all markets. These limits are displayed within each game or betting section and may be adjusted at SC88's discretion.

Sports betting at SC88 covers markets including but not limited to: Liga Super Malaysia, English Premier League (EPL), UEFA Champions League, UEFA Europa League, La Liga, Bundesliga, Serie A, as well as UFC, boxing, basketball, tennis, and other international sports events.

The following conduct is strictly prohibited on the SC88 Platform and constitutes a material breach of these Terms. Violation may result in immediate account suspension, permanent closure, forfeiture of balances, and/or referral to relevant legal authorities:

• Multi-accounting: Registering or operating more than one account, whether in your own name or through another person's identity.
• Underage gambling: Accessing or attempting to access SC88 services by any person under 21 years of age.
• Fraud and misrepresentation: Providing false, misleading, or incomplete personal information during registration, KYC, or at any other point of interaction with SC88.
• Bonus abuse: Exploiting bonuses through systematic low-risk wagering strategies specifically designed to extract bonus value without genuine gameplay intent, as determined by SC88's compliance team.
• Collusion: Co-operating with other players in live dealer or poker games to gain an unfair advantage.
• Hacking and technical exploitation: Using software tools, bots, scripts, or other technical means to manipulate games, access restricted data, or circumvent Platform security.
• Money laundering: Using SC88 for the purpose of laundering funds derived from illegal activity.
• Chargebacks: Initiating unauthorised chargebacks through your payment provider for deposits you have already wagered or withdrawn.

SC88 is deeply committed to responsible gambling practices. We believe that gambling should be an entertaining activity conducted within the financial means of the Player. We do not encourage gambling as a means of generating income or recovering financial losses.

SC88 provides the following responsible gambling tools, accessible from within your account settings:

• Deposit Limits: Set daily, weekly, or monthly limits on the amount you may deposit into your account. Limits take effect immediately when reduced and after a 24-hour cooling period when increased.
• Session Time Reminders: Set alerts to notify you of the time elapsed during a gaming session.
• Cool-Down Period: Temporarily suspend your account for a defined period (24 hours to 30 days).
• Self-Exclusion: Permanently or temporarily exclude yourself from the Platform. Self-exclusion requests are processed within 24 hours and SC88 will not send you any marketing communications during the exclusion period.
• Reality Check: Periodic on-screen reminders of your net wagering position during extended sessions.

All content on the SC88 Platform — including but not limited to software, source code, graphics, game assets, interface design, text, trademarks, logos, and databases — is the proprietary intellectual property of SC88 or its licensed content providers and is protected under applicable intellectual property laws.

You are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the Platform solely for your personal, non-commercial entertainment purposes. This licence does not permit you to:

• Copy, reproduce, or distribute any Platform content without SC88's prior written consent.
• Reverse-engineer, decompile, or disassemble any portion of the Platform software.
• Use SC88's trademarks, logos, or brand assets in any manner without express written authorisation.
• Frame or mirror any part of the SC88 Platform on any other website or application.

Any unauthorised use of SC88's intellectual property may result in account termination and may expose you to civil and criminal liability.

To the fullest extent permitted by applicable law, SC88, its directors, officers, employees, agents, and affiliates shall not be liable for:

• Any loss of profits, revenue, data, or opportunity — whether direct or indirect — arising from your use of or inability to use the Platform.
• Any interruption, suspension, or termination of the Platform, whether due to scheduled maintenance, technical failure, force majeure, or any other cause beyond SC88's reasonable control.
• Losses resulting from third-party payment processor delays, banking system failures, or telecommunications disruptions that affect deposit or withdrawal processing.
• Decisions made by Players based on information, odds, or data displayed on the Platform, which are provided on an "as is" basis without warranty of accuracy.
• Any loss arising from a Player's failure to maintain the security of their account credentials.

In all circumstances where SC88's liability is established under applicable law, the maximum aggregate liability of SC88 to any individual Player in connection with any single incident shall not exceed the total amount deposited by that Player into their SC88 account in the ninety (90) days preceding the relevant incident.

SC88 reserves the right to suspend or permanently close any Player account at any time, with or without prior notice, in the following circumstances:

• Breach of any provision of these Terms, including but not limited to prohibited conduct as described in Section 9.
• Failure to complete KYC verification within a reasonable period of request.
• Reasonable suspicion of fraudulent activity, money laundering, or other illegal conduct.
• At the Player's own written request, including self-exclusion requests.
• Dormancy — accounts that have had no login activity for a period of twenty-four (24) consecutive months may be marked dormant and may be subject to an administrative fee as permitted by applicable law.

Upon closure of an account for reasons other than prohibited conduct or fraud, SC88 will return any verified Real Money Balance to the Player through an SC88-approved payment method, less any applicable processing charges, within a reasonable period.

Where account closure is a consequence of confirmed fraud, multi-accounting, or other material breach, SC88 reserves the right to withhold all balances pending investigation and, if applicable, to retain such balances as partial compensation for losses suffered by SC88 or other players.

SC88 reserves the right to amend, update, or replace these Terms at any time at its sole discretion. Material changes to these Terms will be communicated to registered Players via email notification or a prominent notice on the Platform not less than seven (7) days before the amendments take effect, except where immediate changes are required for legal or security reasons.

The most current version of these Terms will always be published on this page with the "Last Updated" date clearly indicated. Your continued use of the SC88 Platform after any amendment has taken effect constitutes your acceptance of the revised Terms. If you do not agree to the revised Terms, you must close your account before the effective date of the changes.

These Terms shall be governed by and construed in accordance with applicable laws. SC88 is committed to resolving any disputes arising from or in connection with these Terms or the use of the Platform in a fair, efficient, and transparent manner.

In the first instance, Players are encouraged to raise any dispute or complaint with SC88's customer support team. SC88 commits to acknowledging all formal complaints within forty-eight (48) hours and to providing a full written response within ten (10) business days of acknowledgement.

If a satisfactory resolution cannot be reached through SC88's internal complaints process, the parties agree to attempt mediation in good faith before pursuing any other form of dispute resolution.

For any questions, concerns, or complaints regarding these Terms & Conditions, please contact SC88's support team through the following channels:

SC88 takes all formal complaints seriously and commits to treating each one with fairness, confidentiality, and appropriate urgency. Players in Malaysia can contact SC88 support from Kuala Lumpur, Petaling Jaya, Penang, Johor Bahru, Shah Alam, or anywhere else in the country.